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The Myriad Benefits Team

Susie R. Brocke
Owner / Broker
(208) 343-6107 Office
(208) 989-6319 Cell
(208) 387-0242 Fax
sbrocke@myriadinsurance.com

Susie joined Myriad Benefits in 2004 as an associate. She became a Partner in May, 2005. She received her B.S. in Management / Marketing from Oregon State University in May 1989. She also received a Certificate of Professional Development and Human Resources Management from Portland State University and from Boise State University. Ms. Brocke is a member of the Human Resource Association of Treasure Valley (HRATV) in which she has served as a Board Member. She is also a member of Society for Human Resource Management (SHRM), Southern Idaho Compensation and Benefits Association (SICBA), and served on the Idaho Power Advisory Committee. She also served as President of the Boise Alumnae Chapter of Delta Delta Delta and as an Ambassador for the Boise Metro Chamber of Commerce. Susie is also a member of the National Health Underwriters Association, the AGC, and involved with the Middleton Chamber of Commerce.

Prior to joining Myriad, Ms. Brocke worked as the Human Resource Manager for Moffatt Thomas Barrett Rock & Fields. She has also worked as a Human Resource Manager for Woodgrain Millwork in Nampa, Idaho and as the Corporate Benefits Administrator at BMC West Corporation. She has over 15 years working in the human resources field, analyzing employee benefit plans and managing human resource functions focusing on compensation issues, benefits analysis, Section 125 plans and retirement/profit sharing plans.


Winston M. Goss
Owner / Broker
(208) 343-6107 Office
(208) 571-5939 Cell
(208) 387-0242 Fax
wgoss@myriadinsurance.com

Winston joined Myriad Benefits in 1997 as an associate. He became a Partner in May, 2005. He attended University of Idaho, studying Business. Winston is a fully certified and licensed broker with the State of Idaho Department of Insurance. He joined Myriad Benefits as a Client Representative providing him with a wealth of knowledge on the inner workings of this organization. He has extensive experience in the design, implementation and communication of employee benefits.
Mr. Goss is a member of National Health Underwriters Association and Idaho Health Underwriters Association. He is actively involved with Big Brothers/Big Sisters and Special Olympics, assisting with main events throughout the year. Winston is also an active member of the Boise Chamber of Commerce and Hillcrest Country Club.


Cary Hattabaugh
Broker / Owner
(208) 343-6107 Office
(208) 794-8905 Cell
(208) 387-0242 Fax
chattabaugh@myriadinsurance.com


Cary joined Myriad Benefits in 1996 as an associate. He became a Partner in May, 2005. He attended Bakersfield College and Orange Coast College. Upon graduation from Van der Meer Tennis University, Cary directed the tennis operations at Spring Valley Lake Country Club. He is an active member of and past President of Idaho Association of Health Underwriters (IAHU).
In 1981, Cary moved to Boise to begin a career with Blue Cross of Idaho as District Sales Manager. Cary earned the designation as Certified Health Consultant (CHC). He joined Myriad Benefits 15 years later with a wealth of experience and knowledge from working within a local insurance carrier. Cary provides insightful solutions in managing employee benefits and health care costs. He understands that each employer is unique and tailors the plan to fit the client.


Ron Hezeltine
Broker / Owner
(208) 343-6107 Office
(208) 794-7405 Cell
(208) 387-0242 Fax
rhezeltine@myriadinsurance.com

Ron joined Myriad Benefits in 1994 as an associate. He became a Partner in May, 2005. He received his B.A. in Accounting and Business Administration from Northwest Nazerene College in 1984. He played baseball for the NNU Crusaders. Ron also attended Treasure Valley Community College and Boise State University. Mr. Hezeltine has earned the designation as a Certified Health Consultant (CHC). He is a Select Broker with both Blue Cross of Idaho and Regence Blue Shield. Ron also has served on the Broker Advisory Board for Primary Health Plan. Ron has a strong background in the analysis of plan design and experience, renewal strategies, annual reporting, and self-funded plans.
Prior to joining Myriad, Ron worked for Blue Cross of Idaho as a District Sales Manager. He also worked as Project Coordinator for Peak Health Plan and a Registered Agent for New York Life. Ron has over 22 years of experience and expertise in the health insurance industry. He is a member of NAHU, the Meridian Chamber of Commerce, the BCA and AGC. He is an active in his church as well.


Melinda McDaniel
Broker / Owner
(208) 343-6107 Office
(208) 899-0283 Cell
(208) 387-0242 Fax
mmcdaniel@myriadinsurance.com

Melinda joined Myriad Benefits in 1996 as an associate. She became a Partner in May, 2005. She received her B.S. in Business Management from Lewis Clark State College in 1995. She is a member of National Association of Insurance and Financial Advisors, National Association of Health Underwriters and Human Resource Association of Treasure Valley as well as participates as a Speaker at George Fox University. She is a Preferred Broker with Blue Cross of Idaho, Regence Blue Shield, Primary Health and Metropolitan Life. Melinda also serves as a Board Member for the Idaho Cowboy Association. Prior to joining Myriad, Melinda worked as a Marketing/Account Support at Regence Blue Shield of Idaho. She is a benefit specialist that has a detailed knowledge of all carrier plans and benefit designs. She has completed courses in employee benefits including Medicare and ancillary products. In addition, she conducts employee education and training sessions about health care and employer sponsored benefits.


Derek Stephenson
Owner / Broker
(208) 343-6107 Office
(208) 608-0022 Cell
(208) 387-0242 Fax
dstephenson@myriadinsurance.com

Derek joined Myriad Benefits in 1990 as an associate. He became a Partner in May, 2005. He received his B.S. in Marketing from University of Idaho in 1991. Mr. Stephenson served as President of the Eagle Rotary Club. He is also a member of National Health Underwriters Association and Boise Association of Insurance and Financial Advisors. He is actively involved with Saint Marks Parish. He is also involved with the Eagle Chamber of Commerce and the Eagle Rotary Club. Derek has served on the Primary Health Broker Advisory Council. He has been designated as a Preferred Broker with Blue Cross of Idaho, Regence Blue Shield and Primary Health Plan. He also is a member of NAIA. Prior to joining Myriad, Derek began his career in the health insurance industry in Seattle, Washington working for Anthem Health. He also worked for CNA as a District Sales Manager covering four states. Returning to Idaho, he was a Group Representative at Primary Health. Derek has over 15 years in the health insurance and employee benefits arena.


Greg Wonacott
Owner / Broker
(208) 343-6107 Office
(208) 859-2740 Cell
(208) 387-0242 Fax
gwonacott@myriadinsurance.com

Greg joined Myriad Benefits in 2004 as an associate. He became a Partner in May, 2005. After attending Boise State University, he spent the next 24 years in a successful career in the title insurance industry. His experience encompassed every facet of the business including commercial title officer, branch management and corporate marketing director. Greg is past President of the Idaho Land Title Association (ILTA) and served as the ILTA Chairman for the Liaison Committee to the State Department of Insurance. Mr. Wonacott is fully licensed and certified with the State of Idaho Department of Insurance, maintaining a license in health, life and disability. He is an active member of the National Health Underwriters Association, Boise Southwest Rotary Club, Boise Chamber of Commerce, Bronco Athletic Association and the Boise YMCA.


Todd Dannenberg
Associate Broker
(208) 343-6107 Office
(208) 387-0242 Fax
tdannenberg@myriadinsurance.com

Todd joined Myriad Benefits in 2007 as senior associate. After graduating from the University of New Mexico, Todd began his career in the insurance industry in 1996 as a representative of the Primary Health Plan where he developed, designed and sold health insurance products and services in the Treasure Valley area. He joined Myriad Benefits in 1999 as an associate broker to begin building his career as an employee benefit consultant. In 2003, Todd ventured off to establish his own benefits consulting firm, Employee Benefits Solutions, but then re-joined Myriad in 2007 as a senior associate. Mr. Dannenberg is fully licensed and certified with the State of Idaho Department of Insurance, maintaining a license in health, life and disability.


Kelly Madison
Associate Broker
(208) 343-6107 Office
(208) 387-0242 Fax
kmadison@myriadinsurance.com

Kelly Madison joined the Myriad team October, 2009. With more than 23 years experience including, most recently, the founder and owner of Strategic Benefits for 8 years. Prior to that, Kelly was Vice-President at Western Benefit Solutions for 6 years and Account Manager at Mercer, (formerly Marsh – Sedgwick). Her work and one of her passions is to help others. She has a strong background in helping employers implement efficient wellness programs and has developed My Healthy Tools as a resource to her clients (www.myhealthytools.com). As owner and lead consultant for Strategic Benefits, Kelly was responsible for all client advisory and consulting services. Kelly is experienced and respected in the business community and has often been invited to speak as an expert on benefits related subjects for organizations such as Idaho Society of CPA’s (Industry & Education Group), Southern Idaho Compensation and Benefits Association, Boise Metro Chamber of Commerce and Lorman Education Services. The Chartered Benefit Consultant designation was attained by demonstrating the highest level of education and training available in the field of Consumer Driven Health (HRAs and HSAs).


Joe Norbe
Associate Broker
(208) 343-6107 Office
(208) 387-0242 Fax
jnorbe@myriadinsurance.com

Joe Norbe joined Myriad Benefits in May, 2008 as an associate. Prior to joining Myriad, Joe worked as a Pharmacy Business Consultant for Cardinal Health. His education and background in management have helped develop a strong foundation for focusing on a client’s needs to control the bottom line with regards to their employee benefit plans. Mr. Norbe received a BS in Economics from the University of Utah in 2005. Joe is fully licensed and certified with the State of Idaho Department of Insurance, maintaining a license in health, life and disability. He is an active member of the National Health Underwriters Association, Boise Chamber of Commerce, and the Association of General Contractors (AGC).


Joyce Carlson
Client Service Rep
(208) 343-6107 Office
(208) 387-0242 Fax
jcarlson@myriadinsurance.com

Joyce joined the Myriad Benefits team in November of 2007. Ms. Carlson has worked in the insurance industry for over 20 years. Prior to joining Myriad Benefits, Joyce worked as a Client Services at a local consulting agency where she focused on group medical plans and client services. She also had a long career at Blue Cross of Idaho working in a variety of roles. She understands benefit contracts and can assist clients with the education of their own benefit plans. She is licensed in life, health and disability with the State of Idaho Department of Insurance. Joyce has expertise with the insurance carriers, having a solid understanding of the various plans each offers. She provides exceptional customer service to her clients and works closely with a team of brokers to ensure a successful relationship and a solid team. Joyce is a member of the National Association of Health Underwriters. She is also an active volunteer and involved in many community events and fundraisers.


Marlys Hill
Client Service Rep
(208) 343-6107 Office
(208) 387-0242 Fax
mhill@myriadinsurance.com

Joining our team in June, 2008, Marlys brings a wealth of experience and knowledge. She has over 20 years experience in the insurance industry. She previously worked for a local agency handling group benefit plans, customer service and support to the sales team. She attended Lewis Clark State College prior to starting her career with AIA Insurance. Marlys is an outstanding advocate for our clients, addressing questions or concerns regarding their respective benefit plans. She has a thorough understanding of the intricacies of the insurance carriers processes and plans thus providing exceptional support to the team of brokers. Ms. Hill is licensed in health, life and disability with the State of Idaho Department of Insurance. She is very active in her church and other community events and fundraisers as well as raising a family.


Vicki A. Levis
Client Service Rep
(208) 343-6107 Office
(208) 387-0242 Fax
vlevis@myriadinsurance.com



Joining Myriad Benefits in 2005, Vicki has worked in a support role for various Brokers within our office. With over 15 years in the insurance industry and has the background and skills to handle almost every situation. Her prior experience at First Health provided her with strong customer service skills as she was responsible for leading the customer service team. Vicki has a thorough understanding of group health plans and assisting clients with problem resolution with regards to claims, education and in-depth understanding of their employee benefits. Mrs. Levis is licensed in health and disability with the State of Idaho Department of Insurance.


Lisa Spjute
Office Administrator
(208) 343-6107 Office
(208) 387-0242 Fax
lspjute@myriadinsurance.com

industry for over 15 years. She previously worked for a regional agency in a administrative support role providing exceptional customer service and support. Lisa attended Ricks Jr. College and is an Idaho native. In her role with Myriad Benefits, Lisa handles the administrative details of the office. She has exceptional customer service skills and works hard to resolve issues for our clients and their employees. Ms. Spjute is very active in her church and volunteer activities. She also is extremely involved in her large family and the many events in which they all participate.


Jessica Wood
COBRA Services
(208) 343-6107 Office
(208) 387-0242 Fax
jwood@myriadinsurance.com

Joining our team in June, 2009, Jessica Wood manages our COBRA Administration services. She attended Boise State University working towards a degree in Health Information Technology/Medical Records. She has experience as a Medical Records Technician and Cancer Data Controller working with medical coding standards and reportability. Ms Wood most recently worked as a Client Manager for regional agency in which she assisted employers of varying sizes with their benefit plans. Ms. Wood is a member of the National Health Underwriters Association and Human Resources Association of Treasure Valley. She is also is fully licensed and certified with the State of Idaho Department of Insurance, maintaining a license in health, life and disability. Jessica handles administration and marketing aspects of the COBRA Administration services offered by MBA. She works closely with clients on coordinating the COBRA requirements ensuring that they are in compliance with all the complexities of this law.


Nena Swenson
Buydown Administratrator
(208) 343-6107 Office
(208) 387-0242 Fax
nswenson@myriadinsurance.com

Nena joined MBA in November, 2008 to administer our Buydown Program, a partially self-funded insurance program that has helped employers save thousands in premium dollars. Nena has worked in the insurance industry for over 3 years. She also has over 6 years experience within the hospital and medical field. Her attention to detail and exceptional administrative skills provide our clients with a complete accuracy for the Buydown program. She strives to service the clients’ needs with a focus on customer service and timeliness in processing of the reimbursement program. Nena is very responsive to each client’s request and customization to ensure that their benefit plan fits their individual company needs. Ms. Swenson attended the Nevada School of Insurance & Real Estate and is fully licensed with the State of Idaho, the State of Nevada and the State of Oregon for life, health and disability.